FREQUENTLY ASKED QUESTIONS
Because Orgure is Natural, Pure, Unadulterated, Eco-friendly and takes you back to Ancient India!
At Orgure, we believe in natural, traditional/vedic, handmade and unadulterated ‘in real terms’. We have our own Gaushala with some of the best breed Desi/Indigenous cows from the Indian subcontinent – like Gir, Sahiwal and Rathi. All our cows are raised in a very hygienic and clean environment, and fed with fresh, grass fodder. So, you receive high quality and pure products from Orgure. And, we do not just milk for profit; we take extreme care of our cows and make use of their by-products too.
We are based at Tinsukia – one of the small towns of Assam, India. And this is what keeps us closer to Mother Nature! We grow the best quality fodder for our ‘desi’ cows and nurture them with utmost care and love in our clean and pollution-free environment. Our Gaushala is one of the best places on Earth you would want visiting.
Yes, we can assert with utmost pride that we have our own Gaushala with around 80-100 Desi Gir, Sahiwal and Rathi cows that are world famous for their A2 milk. We also have well-trained staff to take good care of our cows. Our Gaushala is a shed for the protection and nurturing of our ‘desi’ cows, wherein no sort of cruel practices are tolerated.
These indigenous breeds of cows naturally produce very low quantity, but high quality, A2 milk. At our Gaushala, the average production of milk per day varies from merely 150 to 200 litres. Further, it technically takes around 22 litres of A2 milk to prepare just 1L of our Bilona Ghee.
Similarly, our Raw Honey and Lakadong Turmeric come from sources which are produced in very limited quantity, but the benefit from just a single teaspoon outweighs all costs.
Yes, our products come in different sizes, suitable for every customer’s need and requirement. Sizes may vary with different products. Ghee comes in 5ltrs and 15ltrs tin along with small glass containers while Honey and Turmeric come in 250ml, 500ml and 1ltr jars.
We always use the best quality glass containers in packaging all our products – ranging from food to cow-derived. We do not approve of storing in plastic or other jars because glass helps prevent any contact with air/moisture and keeps the contents fresh and stable for a longer period.
Since we deal in perishable items, we do not consider returns. But, in case of defective goods or a situation of similar nature, you may refer to the reliefs available under our Return Policy. Our customer care team will work in every possible way towards genuine concerns.